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[cobalt-security] Check out the new Sun Cobalt SupportForums!
- Subject: [cobalt-security] Check out the new Sun Cobalt SupportForums!
- From: Matthew Houston <Matt.Houston@xxxxxxx>
- Date: Wed, 18 Jul 2001 15:34:39 -0600 (MDT)
- List-id: Mailing list for users to address network security on Cobalt products. <cobalt-security.list.cobalt.com>
New Sun Cobalt support resources are now available:
On July 13, 2001, Sun Cobalt launched a new support model for Sun Cobalt
products. The offering is based on a Web-centric model which
provides a dynamic, sophisticated Knowledge Base and Sun Cobalt SupportForum.
The Knowledge Base enables instant access to the same data used by support
technicians for assistance with troubleshooting, general product
use and configuration. The Sun Cobalt SupportForum is a Sun Cobalt moderated
community of users which allows for online submission of questions for
successful product use, tips, and system support. Exisitng User Groups will
continue to offer email-based developer, security, and product discussion
from the user community. In addition to these online support offerings, Sun
Cobalt offers pay-per-incident phone support. Web-based support is available
at no charge, 24/7.
Now, in addition to the existing Sun Cobalt user groups, you can take
advantage of the convenience and wealth of user information in the Sun Cobalt
SupportForums - go to www.sun.com/service/online and follow the links to
"Sun Cobalt Support".