RE: [cobalt-security] (no subj

["Terrance Dwyer" <td@xxxxxxxx>]

And if I may add to Lasman's post, Cobalt did not automatically void
your software warranty if for instance, you added SSH or PortSentry.
Contractually they could have, but in my experience they didn't.   

To put this in perspective let's contrast this with another vendor of
"ease of use," server product. Apple's OS X Server which we also
unfortunately own, is a $3000 box shipped with what Apple admits to
being a "transitional" GUI called OS X 10.1/5, It's miles behind
Sun/Cobalt's WEB/MAIL/DNS/USER GUI in ease of use. Yet despite the
notoriously lame, vulnerable, AppleMailServer, the non-existent DNS GUI,
terrible documentation and kludgy, confusing, conflicting,
some-Apple-proprietary-some-Unix nature of this beast, you have 90 days
support and anything more requires a credit card. 

To add insult to arrogance, if you unfortunately purchased this product
before July 17, (I purchased mine in March) the latest update, the one
that purportedly fixes the kludge, costs a grand. No upgrade, no
discount. No apologies. Start over. Buy the sexy "Jaguar" OS X 10.2 and
march with the Apple marketing machine.

But I'm going to downgrade this OS X dog to file server status and buy
XTR's for mail, web and ftp because after 2 1/2 years I'm still getting
regular FREE updates for my RAQ's. Plus advice from this excellent
security forum, Sun's support sites and plenty more info from the Linux
community. 	

And after all this time, never a RAQ crash.  Ain't a Mac user that can
say that with a straight face.

Sun/Cobalt has treated me fairly.  It's not the case with all vendors.

I ask for your off-topic leniency in advance but I've been listening for
weeks with restraint to this nasty, condescending, inane, JacobsBabble
and it's really a bore.  


Terrance Dwyer
Chief Engineer 
Wild Woods Inc.
Los Angeles CA


-----Original Message-----
From: cobalt-security-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-security-admin@xxxxxxxxxxxxxxx] On Behalf Of Jeff Lasman
Sent: Sunday, August 25, 2002 7:32 PM
To: cobalt-security@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-security] (no subject)

Paul Jacobs wrote:

> It's a shame that you loose your warranty because you secure your
cobalt.

This is a continued misunderstanding, and it's really time to lay it to
rest.

Sun Cobalt doesn't warrant the software, though they do make a restore
CDROM available.

They do warrant the hardware, and the hardware warranty is NOT affected
by any software changes you must make.

The hardware warranty is time-limited, and most of us aren't covered by
it.

At one time Cobalt (before the purchase by Sun) did maintain a software
warranty and it did become invalid if you changed the software, but only
in the sense that all they couldn't warrant any changes you'd made.

Show me any other computer or computer appliance that warrants your
changes to the default softwrae installation, Paul.

Or please lay it to rest.

Jeff

-- 
Jeff Lasman <jblists@xxxxxxxxxxxxx>
Linux and Cobalt/Sun/RaQ Consulting
nobaloney.net, P. O. Box 52672, Riverside, CA  92517
voice: +1 909 778-9980  *  fax: +1 909 548-9484
_______________________________________________
cobalt-security mailing list
cobalt-security@xxxxxxxxxxxxxxx
http://list.cobalt.com/mailman/listinfo/cobalt-security