[cobalt-security] Re: Mail Server - User Password Rejected (Michael Gunawan)

["Laurel Mitro" <lmitro@xxxxxxxxxxxxxxxxxx>]

> --__--__--
> 
> Message: 1
> From: "Michael Gunawan" <michael@xxxxxxxxxxxx>
> To: <cobalt-security@xxxxxxxxxxxxxxx>
> Date: Wed, 23 Oct 2002 16:52:44 +0700
> Subject: [cobalt-security] Mail Server - User Password Rejected
> Reply-To: cobalt-security@xxxxxxxxxxxxxxx
> 
> This is a multi-part message in MIME format.
> 
> ------=_NextPart_000_000D_01C27AB4.9B8E6E60
> Content-Type: text/plain;
> 	charset="iso-8859-1"
> Content-Transfer-Encoding: quoted-printable
> 
> Dear All,
> 
> I have a problem in my Cobalt Raq3 and Raq4 for Email Server Security. 
> =
> =3D
> This
> problem not only happened to one user, but to all the domains users in 
> =
> =3D
> my
> server (including me), especially if im using Outlook Express to =3D
> download my
> emails.
> Why is that happened?How can I solve that problem so in future, the =3D
> problem
> doesn't appear anymore.
> 
> Here the error message I've got from Outlook Express :
> 
> NOTE : YYYY =3D3D user name/account ; XXXX : domain name
> 
> "There was a problem logging onto your mail server. Your Password was
> rejected. Account: YYYY', Server: 'mail.XXXX.com', Protocol: POP3, =3D
> Server
> Response: '-ERR [SYS/TEMP] maillock error 3: '/var/spool/mail/YYYY'', =
> =3D
> Port:
> 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: =3D
> 0x800CCC92"
> 
> Regards,
> 
> Michael

Hi Michael,

You might need to SSH into /var/spool/mail and delete the pop locks. If messages are already downloading and someone tries to check mail, it generates a lock on the server. Look for files named   .username.pop   and just remove them. You should be all set.

Good luck and take care,

Laurel :)