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The main issue is not Sun not supporting custom configs. That is their
prerogative. The BIG issue is Sun not releasing security patches in a timely
manner. For example Sun still has not released an official patch for
the PHP vulnerability. Other vendors had patches out the same day. I think the
complaint from people about custom configs is centered around the fact that in
order to make the RAQ secure you have to install patches not provided by
Sun. This is because the product is defective, not because they want to do
something not supported on it. Since we are using other products as an
example - This would be like Ford telling customers that they would
have to wait months to get replacement tires for their defective
Firestone ones, and that if you went to your own mechanic and
installed safe tires your Ford warranty would be voided. For me, this issue
makes the product unusable - I can't use a product that has major security
flaws, nor am I willing to use an unsupported product. If Sun does not iron out
it's security issues soon we will be switching all customers that are on Cobalt
RAQs to another platform.
Tom |