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Re: [cobalt-security] AOL put me on a SPAM list, help please



At 10:46 AM 6/25/2003 -0500, you wrote:
We have five RaQs (3,4,4r,4r,550)
We are current on ALL patches.
We have had to turn on POP-before-SMTP on our RaQs
because the providers that our customers are using started to
Block sending without their return address.
This has been working for a while.

AOL is now blocking all email from the RaQs.
The instructions they give to test the server tells you to telnet to
Port 25 on the server and try to send email.

Well, it worked.
I don't know exactly what to do to stop this on the RaQs.

Help!

Hello Chad,

I had problems with my server being able to send to AOL. The problem turned out to be my ISP was not allowing my DNS to answer a PTR record authoritatively for my mail server (I am on a Sprint T-1). This is common practice for ISPs. After calling the ISP's NOC and explaining the problem, they allowed my DNS server to answer the PTR record authoritatively and AOL accepted my mail.

Cheers,
Glenn