RE: [cobalt-security] AOL put me on a SPAM list, help please

["Chad Theriot" <chadT@xxxxxxxxxx>]

I just got off the phone with AOL,
They had a system problem this morning with the 12. range of IP's.
We are in that range.  It cleared up around 12:30 eastern.

They said "sorry"

Thanks for your help,  This List is GREAT!!!

Chad


-----Original Message-----
From: cobalt-security-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-security-admin@xxxxxxxxxxxxxxx] On Behalf Of DNSAdmin
Sent: Wednesday, June 25, 2003 11:44 AM
To: cobalt-security@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-security] AOL put me on a SPAM list, help please


At 10:46 AM 6/25/2003 -0500, you wrote:
>We have five RaQs (3,4,4r,4r,550)
>We are current on ALL patches.
>We have had to turn on POP-before-SMTP on our RaQs
>because the providers that our customers are using started to Block 
>sending without their return address. This has been working for a 
>while.
>
>AOL is now blocking all email from the RaQs.
>The instructions they give to test the server tells you to telnet to 
>Port 25 on the server and try to send email.
>
>Well, it worked.
>I don't know exactly what to do to stop this on the RaQs.
>
>Help!

Hello Chad,

I had problems with my server being able to send to AOL. The problem
turned 
out to be my ISP was not allowing my DNS to answer a PTR record 
authoritatively for my mail server (I am on a Sprint T-1). This is
common 
practice for ISPs. After calling the ISP's NOC and explaining the
problem, 
they allowed my DNS server to answer the PTR record authoritatively and
AOL 
accepted my mail.

Cheers,
Glenn 


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