RE: Support for Cobalt Products (Was: Re: [cobalt-security] kernel corrupted!)

[Julian Carter <julian@xxxxxxxxxxxxx>]

I fully agree with you Dan.

We have quite a few RaQs in our Data Facility, none of which have ever had 
a problem which was not user related.
My advice to those people who telnet and break their boxes is , "if it's 
not broken, don't fix it"

People should use the Cobalt gear for the purpose it was design, and if you 
want to play, then build yourself a Linux server, or have a test RaQ. Don't 
complain when Cobalt support won't help you because you have tried to do 
something that the RaQ wasn't designed for.

Thanks

Julian Carter
General Manager
Enet 21 Pty Ltd
AUSTRALIA
Phone : 1300 ENET 21
Phone : +61 2 9719 3638
Fax : +61 2 9819 6607
Email : julian@xxxxxxxxxxxxx
www.enet21.com.au


-----Original Message-----
From:	Dan Diehl [SMTP:dan@xxxxxxxxxxxx]
Sent:	Thursday, 29 June 2000 2:23 AM
To:	cobalt-security@xxxxxxxxxxxxxxx
Subject:	Re: Support for Cobalt Products (Was: Re: [cobalt-security] kernel 
corrupted!)

To those complaining,

As with any computer, the end user or system administrator has to assume
some responsibility for the configuration and maintenance of the system. I
believe that the Cobalt Raq3 is a very stable and reliable product if
configured properly and has all the latest package updates installed. I
maintain 4 Raq servers and haven't had one major glitch in any of them that
I could not solve and they have never crashed or lost email. I am surprised
in the amount of silly bickering that is going on in this thread. Keep it 
up
and you will do nothing but further damage the current support system. Most
of the messages I have read on this user group can be solved by reading the
manuals or getting a competent administrator to run your systems.

This user group should not be used to flame our only support system for a
product that we have all spent good money on, so if you have a complaint,
cry about it somewhere else.

Dan

----- Original Message -----
From: Jeff Lovell <jlovell@xxxxxxxxxx>
To: <cobalt-security@xxxxxxxxxxxxxxx>
Sent: Tuesday, June 27, 2000 8:39 PM
Subject: Re: Support for Cobalt Products (Was: Re: [cobalt-security] kernel
corrupted!)


> Jimmy Gross wrote:
> >
> > I can see that this thread is going to last a few weeks.
>
> I can see that too.  :(  This is a security list, if we could
> keep the issues at hand to security related issues I would
> appreciate it.  This thread is much better suited for cobalt-users.
>
> TIA
>
> Jeff
>
> _______________________________________________
> cobalt-security mailing list
> cobalt-security@xxxxxxxxxxxxxxx
> http://list.cobalt.com/mailman/listinfo/cobalt-security
>


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