Re: [cobalt-security] Attempted inside job. A report.

[Michael Stauber <cobalt@xxxxxxxxxxxxxx>]

Hi Scott,

> If I thought for a second that the credit card
> info he/she gave me was legit, I'd slam that bastard
> for EVERY freakin penny I could pull off that sucker!

That was also my first thought, along the lines of "he'll pay for the 
cleanup". However, since last night I got three different signups for the 
same webhosting packages. Different names, different credit cards, but all 
from IP-addresses belonging to AOL. I didn't bother to process them. 

> We had a situation last month were a customer (who had
> been around for a while) tried the same in regards to
> SPAM (some 30,000 messages in an hour) -we have a
> policy of a $250 fee for each incident -we didn't
> think twice about it! Hit them for the $250, closed
> their account on the spot, and sent them on their
> merry little way. 

Very good for you. Today I've been re-reading my own TOS and even though I 
thought it was strict enough before I think I'll also set up a fee for 
certain violations.

Oh well ... life was so much easier before the customers swarmed the place 
<G>.

-- 

With best regards,

Michael Stauber